Co-Founder & Director of Client Experience
Jennifer Arzadon
Co-Founder of Arzadon Fitness (est. 2017). The system behind the studio — client onboarding, scheduling for 5 coaches and the RMT, and every experience between enquiry and result.
Get in Touch2017
Co-founded
6
Coaches + RMT scheduled
300+
Clients supported
Day one
Part of every transformation
About Jennifer
Jay builds the programmes. Jennifer makes sure everything around them holds.
Jennifer Arzadon co-founded Arzadon Fitness with Jay in 2017 and has been part of every stage of the studio's growth — from its first client to the 300+ transformations tracked today. As Director of Client Experience, she is responsible for the systems and precision that make the coaching possible: scheduling across 5 coaches and the RMT, client onboarding, internal workflows, and the day-to-day operations at 460 Richmond St W.
She is often the first voice a potential client hears and the last detail they notice. Every person who enquires, onboards, or reaches out between sessions is in Jennifer's hands. The quality of the client experience at Arzadon is not incidental — it is managed.
Jay builds the programmes. Jennifer makes sure everything around them holds.
What Jennifer Does
Roles & Responsibilities
Client Relations
First point of contact for every new and existing client. Ensures the experience from enquiry to onboarding is seamless and precise.
Operations Management
Scheduling across 5 coaches and 1 RMT, internal workflows, billing, and the systems that keep the gym running at the standard clients expect.
Team Coordination
Enables the coaching team to stay focused on results by managing everything outside the session — logistics, communication, programme support.
Client Experience
Every person who reaches out — whether to enquire or to check in — is met with the same precision applied to their programme.
Common Questions
About Jennifer
What is Jennifer's role at Arzadon Fitness?
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Jennifer Arzadon is Co-Founder and Director of Client Experience at Arzadon Fitness. She oversees client onboarding, scheduling across 5 coaches and the RMT, and day-to-day operations at the studio. She is the reason every client's experience is as precise as their programming.
Does Jennifer coach clients directly?
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Jennifer's primary role is operational — ensuring the systems that support each transformation run precisely. She is the point of contact for scheduling, billing, and client experience questions. Some clients also work with Jennifer on accountability and lifestyle elements as part of their programme.
How do I contact Jennifer?
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The fastest route is through the contact form or by calling (437) 237-7524. Jennifer handles all new client inquiries and can answer questions about scheduling, pricing, and programme structure before your first consultation.
How long has Jennifer been at Arzadon?
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Jennifer co-founded Arzadon Fitness with Jay in 2017. She has been part of every stage of the studio's growth — from its first client to the 300+ transformations tracked today.
Does Jennifer have a background in fitness?
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Jennifer co-founded Arzadon Fitness with Jay in 2017. Her expertise is operational — systems, scheduling, and client experience — rather than personal training certification. That division of labour is intentional: Jay runs the programming; Jennifer runs the studio that makes the programming possible.
Start Here
Start With Jennifer.
From your first enquiry to your final assessment, Jennifer is the steady hand that holds every detail of the experience together. The fastest way to get answers — about scheduling, programmes, or getting started — is to reach out.
Get in Touch